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HDMI port failure is one of the most common PS5 faults we see, usually from a cable knocked or pulled at an angle rather than disconnected straight — the port itself is soldered to the mainboard, so it's a board-level repair, not a plug-in part swap. Overheating shows up as loud fan noise or the console shutting down under load; on a PS5 that's a few years old it's almost always dust build-up combined with thermal paste (or the PS5's original thermal pad) that's dried out and needs replacing, not a fan that's actually broken.
Disc drive faults affect disc-edition consoles specifically and usually mean the drive mechanism itself, not a scratched disc. No-power faults are the least predictable to diagnose from the symptom alone — it could be the power supply, a connector, or something on the mainboard, which is why we run a diagnostic check first rather than quote blind. SSD, Bluetooth/Wi-Fi and USB port issues round out the list and are usually more straightforward, connector-level fixes.
Post your PS5 to us from anywhere or bring it to our London workshop; both get the same inspection and 12-month coverage on the finished repair.
Common Questions
How does mail-in work?
Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Don't Take Our Word For It
Watch Us In Action
Real builds, real repairs - straight from the OG Repairs workshop.
